InfoSight Support

Software Downloads

Access InfoSight Software and Resources

Our team is committed to providing free, easily accessible software and training resources for InfoSight customers. Whether you need metal tag printer software, a compatible logo designer or tag layout tools, you can find it here. If you need troubleshooting assistance or have additional questions, please contact us. Our equipment and machinery comes with dedicated 360 support, unparalleled durability and a commitment to excellence.

LabeLase® Producer™ Metal Tag Production Software

The LabeLase® Producer Tag Production Software is a Windows program designed to control InfoSight’s LabeLase® Metal Tag Printer models LL1000, LL1000V, LL1000P, LL3000, LL4000, LL28xx and JM410. Version 3 allows you to control up to four printers with one computer.

CPU-ARM Utilities

The following utilities are available for the InfoSight ARM based CPU card (ITM32137.) This card is used to control the latest models of InfoSight’s I-Dent®, InfoDent® and InfoTag® printers.

*This Windows utility allows you to upgrade the firmware on the CPU card via a USB interface. Requires a micro USB cable and firmware file for your application. View instructions for using the DfuSe utility here.

*This Windows utility allows you to configure the IP address of the CPU card. Connect the card to your Ethernet network and run this utility to find it and set its IP address.

Useful Tools

Explore our library of free software and utilities to support your InfoSight product.
Sample Application for Socket Communications with InfoSight Marking Systems

Many InfoSight industrial marking systems have an Ethernet port to connect them to a user’s network. These systems use TCP/IP sockets to communicate with the system’s PLC and/or plant automation system. Usually, InfoSight provides the program in the PLC that sends data to the marker over this communications link and the end user doesn’t have to deal with the details of the socket link. However, in some cases the end user needs to establish a second connection to the marking system in order to perform some bit of side-channel communications such as changing a parameter setting or downloading a message to be marked. The Sample Extended Protocol Application is a simple demonstration of how this communications link can be accomplished.


This sample application and all of its source code is released under the open source MIT license. See the license document license.txt supplied with the package or go to for more information.


Download the sample application source code and copy the ZIP file to a folder on your Windows computer. Unzip the contents of the archive, keeping the original file structure. The software is supplied as a Microsoft Visual Studio 2010 project written in the C# .NET programming language. You will need to install Microsoft Visual Studio on your computer to compile the sample application. If you are only interested in the example source code then you won’t need the Microsoft tools.

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Extended Protocol Simulator Software

To aid in the setup and debugging of the InfoSight Extended Protocol communications link, we have created a simulator program for Microsoft Windows. This simulator program, called ExProSim, can act as either the communications link master or the slave and will allow you to enter messages and send them to our marking systems.

The program is provided as a ZIP file which must be unzipped before use.

Once you have downloaded the file, create a directory on your hard drive called C:\HOSTSIM and place the zipped file in that directory. Unzip the file into the same directory. It is important that the HOSTSIM directory exists on your C hard drive because the simulator utilities will place parameter files there.

When you start the simulator, make sure you set the communications parameters (baud rate, parity, etc.) using the Setup/Communications menu.


The ExProSim program provides multiple sets of messages which can be entered. For each, enter the desired message type as required by the marking system and any associated Send Text. Press the Send button for that message and view the results in the Status field at the bottom of the screen. If the marker returns data as part of the message, it will appear in the Received Text field under the data you sent.

Note that this free software utility is provided as-is, with no express or implied warranty as to product usefulness, fitness for application or freedom from defects.

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V2.23, 2012-12-11, 396KB

Logo Designer Software

The Logo Designer software provides a WYSIWYG interface to create custom logo images for InfoSight’s I-Dent® and InfoDent® line of industrial markers.

The following features are available with the Logo Designer software.
  • Compatible with Windows 7, 8 and 10 for enhanced stability and functionality
  • Simple point-and-click logo image creation
  • Logo size guides make it easy to design for specific font sizes
  • Create logos up to 32 pixels high by 64 pixels wide (size may be restricted by marker configuration)
  • Interfaces with InfoSight I-Dent® and InfoDent® 8400 markers
  • Download logo images directly to the marker
  • Upload logo images from the marker for editing
Note: This utility is compatible with InfoSight’s I-Dent® and InfoDent® line of industrial markers that are based on the ARM CPU:
  • I-Dent® firmware version 3.0 and later
  • InfoDent firmware version 7.0 and later

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Download the PDF reference manual.


Review our Software / Firmware License.

I-Dent and InfoDent are Registered Trademarks of InfoSight Corporation. Specifications are subject to change without notice.

KE28xx Tag Layout Software

To aid in the layout of tags for the KE28xx model InfoTag® printers, we have developed a Windows® tag layout program. This WYSIWYG editor allows you to configure the tag printer, create a tag layout and download this information to the tag printer all from your PC.

  • Create Text, Barcode, Logo and custom bitmap fields
  • Move fields easily with drag-and-drop
  • Rotate fields in 90 degree increments
  • Add and delete fields easily with a mouse click
  • Unlimited undo/redo to easily correct mistakes
  • Optional placement grid with snap-to placement aid
  • Optional Field anchor display shows field alignment
  • Zoom In/Out for detailed display
  • Tag can be shown with bare edges, a punched hole or bend line
  • Store tag layouts on disk (limited only by disk space available)
  • RS232 comm port download to the tag printer
  • Online help
Minimum System Requirements
  • IBM PC 100% Compatible Computer
  • Pentium 100MHz
  • Windows Vista/7/8
  • 3MB available disk space
  • 32MB RAM
  • 1 Serial Comm port (for layout download to the printer)
  • Color Monitor (800×600 resolution or higher recommended)
  • Requires KE28xx firmware version 3.2 or higher contact ( for an upgrade if needed)

This program is provided as a ZIP file which must be unzipped before use. Once you have downloaded the zip file, copy it to a temporary directory on your hard drive and unzip it. Once the setup files are unzipped, run the Setup.exe program which will install the program’s files and icons.

When you start the program, make sure you set the communications parameters (port, baud rate, parity, etc.) using the Setup/Communications menu. If you wish to uninstall the program from your system, use the Control Panel / Add-Remove Programs feature.


Older versions of the Tag Layout Utility were specific to different versions of printer firmware. Version 2.10 of the utility can now be used to create layouts for InfoTag printer models KE2800, KE285x and KE287x. Some older printers are not compatible with the layout utility. To determine your printer’s firmware version number:

  1. From the printer’s operator display terminal
  2. Pull down the General menu
  3. Select the About menu item
  4. Read the version number displayed on the About Window
Firmware Versions Prior to V3.2

You must contact for a printer upgrade to be able to use the Tag Layout Utility.

Firmware Versions V3.2 and up (for KE2800, KE285x and KE287x)

You can download Version 2.11 of the Tag Layout Utility in file (approx. 1.73MB).

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Previous versions of the Tag Layout Utility (V1.xx) are also available at (approx 1MB). Specifications are subject to change without notice. InfoTag is a registered trademark of InfoSight Corporation

XLTags Tag Printing Utility

The XLTags Tag Printing Utility is a software program designed to send data in a Microsoft Excel spreadsheet to a KE28xx model InfoTag® metal tag printer. This Windows software utility is available for download.

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Note that this utility is for the older KE28xx model printers and is not required for the newer LabeLase® Producer™ based printers.

X/Y Marker Font Download Utility
FontSend Utility

This Windows program replaces the older DOS based utility. Use it to download font files to InfoSight’s line of X/Y markers.


Install this program on your Windows computer. When you run the program select the communications parameters that match the HOST port settings in the marker. Browse for and select the font file you wish to send to the printer. Click the “Download to the Marker” button to send the font.

Note that the download process can take a significant amount of time depending on the size of the font file. A progress bar indicates the percentage of completion.

FontSend Utility | Version 2.0.0 | 2017-04-20 | (~ 1.6MB)

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Font Files

The following X/Y marker fonts are available for download (note all character heights are in inches):

Each font file is contained in a ZIP archive. Unzip the file to your computer’s hard drive and then use the utility to browse to and open the file.

Specifications are subject to change without notice. Copyright © 2017 InfoSight Corporation All Rights Reserved.