FAQ: General Questions

  1. I need to return an item for repair.   Do I need to obtain a Return Authorization number?
  2. Where is InfoSight's corporate headquarters located, and how do I get there?
  3. I would like to work for InfoSight.   What employment opportunities are there?
  4. My system needs maintenance.   How do I schedule a field service visit and how much does it cost?

If you are unable to find an answer to your question, please contact our sales or service departments.

 

Q: I need to return an item for repair.   Do I need to obtain a Return Authorization number?
A: Yes, all items returned for any reason must have a Return Authorization number.   To obtain an RA, contact the factory Sales or Shipping/Receiving departments. 
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Q: Where is InfoSight's corporate headquarters located, and how do I get there?
A: Our headquarters are located in south central Ohio on Route 23, about 40 miles south of Columbus and 8 miles north of Chillicothe.   Our mailing address is 20700 US 23, Chillicothe, Ohio 45601.   A map to our location is available.
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Q: I would like to work for InfoSight.   What employment opportunities are there?
A: InfoSight is often looking for talented people to join our team.   To find out what positions might be currently available, please visit our employment opportunities page.
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Q: My system needs maintenance.   How do I schedule a field service visit and how much does it cost?
A: To schedule a visit by an InfoSight Field Service Engineer, contact our service department at 740-642-3600.   A schedule of charges for domestic and international field service is available on this site.
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