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FAQ: General Questions
If you are unable to find an answer to your question, please contact our sales or service
departments.
Q: I need to return an item for repair. Do I need to
obtain a Return Authorization number?
A: Yes, all items returned for any reason must have a Return Authorization number. To obtain an RA, contact the factory Sales
or Shipping/Receiving departments.
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Q: Where is InfoSight's corporate headquarters located, and how
do I get there?
A: Our headquarters are located in south-central Ohio on Highway 23, about 40 miles south of Columbus and 8 miles north of Chillicothe.
Our mailing address is 20700 US HWY 23, Chillicothe, Ohio 45601.
A map to our location is available.
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Q: I would like to work for InfoSight. What employment
opportunities are there?
A: InfoSight is often looking for talented people to join our team. To find out what positions might be currently available, please visit our
employment opportunities page.
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Q: My system needs maintenance. How do I schedule a
field service visit and how much does it cost?
A: To schedule a visit by an InfoSight Field Service Engineer, contact our service department at 740-642-3600. A schedule of charges
for domestic and international
field service is available on this site.
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Q: What are InfoSight's Terms and Conditions for sale?
A: Our terms and conditions for sale are available for download for domestic and international
sales..
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